Responsible Gaming
Gambling Should Be Entertainment
At AllFinanz, we believe online casino gaming should be an enjoyable form of entertainment—not a way to make money or solve financial problems. If you find yourself gambling to earn income or recover losses, it may be time to seek support.
Age Verification & Legal Requirements
Online gambling in New Zealand is only available to individuals who are 18 years of age or older. All players must verify their age and comply with local gaming laws before participating. We take underage gambling seriously and do not knowingly accept players below the legal age.
Warning Signs of Problem Gambling
If you recognize any of the following behaviours in yourself or someone you know, problem gambling may be developing:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding or lying about gambling activity and expenses
- Experiencing relationship, work, or financial problems due to gambling
- Feeling anxious or irritable when attempting to cut down or stop gambling
- Using gambling to escape stress, anxiety, depression, or other emotional issues
- Borrowing money or selling possessions to fund gambling
- Being unable to control the amount of time or money spent gambling
- Needing to gamble with increasing amounts to achieve the same excitement
Self-Help Tools & Features
Many online casinos offer tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you're willing to lose during a gaming session
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've wagered
- Session Time Limits: Set automatic breaks or end your session after a predetermined time
- Self-Exclusion: Voluntarily exclude yourself from a casino for a set period (days, weeks, months, or permanently)
We strongly encourage you to use these tools as part of responsible gaming. If your chosen casino doesn't offer these features, consider switching to one that does.
Support Organizations & Helplines
If you or someone you know is struggling with problem gambling, help is available. In New Zealand and internationally, these organizations offer free, confidential support:
New Zealand
- Problem Gambling Foundation (Aotearoa) — Free confidential support and counselling
Phone: 0800 654 655 (24/7) | Website: www.pgf.nz - Gambling Helpline — Support for problem gambling in Aotearoa
Phone: 0800 664 262 | Website: www.gamblinghelpline.co.nz
International Resources
- GamCare (United Kingdom) — Free support and information
Website: www.gamcare.org.uk - GamStop (United Kingdom) — National self-exclusion scheme
Website: www.gamstop.co.uk - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Take Action Today
If you suspect you have a gambling problem, reach out for help immediately. Problem gambling is a recognized condition, and recovery is possible with proper support. Speaking with a counsellor or calling a helpline is a sign of strength, not weakness.
You are not alone. Contact the Problem Gambling Foundation on 0800 654 655 (available 24/7) or visit www.pgf.nz for confidential support.